Trắc nghiệm Tiếng Anh Toeic - Part 3 Test !!

W-Br: Pablo, I heard about your promotion. That's great news! When do you start your new position?

M-Cn: Thanks very much; I start on Monday. Things are a little busy at the moment, though, because my new office is on a different floor, and I have to move all my personal belongings there.

W-Br: I just took inventory of the office supplies, so if you need anything to help you pack, let me know.

M-Cn: That would actually be very helpful. I can't believe how many things I've accumulated over the years! Do you think I can get some cardboard boxes and tape?

1. What will the man do on Monday?

M-Au: Hi, Sunisa. I just finished the final cut of the TV commercial we produced for the Denton Company. Do you have time to take a look at it? I'd love to know what you think.

W-Br: To be honest, TV ads aren't really my specialty. Now... I know he's only been at our company for a few months, but Rashid has worked in television for years. And I think he's in his office right now.

M-Au: Oh? Well, I'll check with him. We're presenting this to the Denton Company on Thursday and I really want to make sure they're not disappointed.

W-Am: Hi Ri chard, I just saw the catering order for Satoshi Kato's retirement party next week.

M-Au: Yeah, the restaurant said they'd deliver the food around 11:45. That should give us plenty of time to set up for lunch.

W-Am: That's great, but um, have you ever met Mr. Kato?

M-Au: Oh, right! Of course. How could I forget that Mr. Kato doesn't eat meat? I'll call the restaurant later today to change the order, but I really have to finish this seating chart first.

W-Am: I can call the restaurant for you, so you can finish up here.

M-Au: That'd be great, thank you so much!

M-Cn: Hi, Ms. Santiago. It's Jim, your manager, calling. I just got an e-mail from Bergan Industries. Apparently the presentation you gave yesterday really impressed them, and now thanks to you they've decided to use us to supply all their paper products.

W-Am: That's great news! But I can't take all the credit. James Tanaka in our advertising department made the slides for my presentation. He's very creative.

M-Cn: I'm not surprised. Mr. Tanaka also did a wonderful job designing our catalog this year. Be sure to let him know that we appreciate his abilities.

W-Am: I'll do that. He's out of the office today, but I'll be sure to give him that feedback when I see him tomorrow.

W-Br: Mehdi, I've been working on the design for the new library. I put the floor plans on your desk this morning. Did you have a chance to look at them?

M-Cn: Yes, I like what you did, but there's one problem. In your plan, the computer lab is located on the second floor, and I thought it was supposed to be on the first floor next to the elevator.

W-Br: That was the original idea, but I believe the library director wanted that room moved upstairs so that we'd have space to make the lobby bigger.

M-Cn: We'd better check on that; I'll call the director this afternoon just to make sure.

W-Am: Hello, I'm calling to follow up on a hotel stay I booked with your travel agency. I just came back from my trip to Prague, and I must say I'm disappointed. Your Web site said the Chester Hotel is in the heart of Prague, but it was actually a thirty-minute ride to the city center.

M-Au: Oh, I'm so sorry to hear that. I will definitely take a look at the description in our advertisement of the Chester Hotel and make sure it's not misleading.

W-Am: Yes, I really think that information needs to be changed. I spent over two hundred dollars in taxi fare getting into the city. Would you be able to pay me back for the extra transportation costs?

-Br: Hey Ben, will you be attending the regional directors' meeting in Paris next Monday?

M-Au: Yes, I will. You too?

W-Br: I am, but... how do I board the train without a paper ticket? I just received the e-mail confirmation for my trip, but I'm not sure how to retrieve the ticket.

M-Au: When you get to the station, look for the self-serve kiosks. Make sure you have the reservation number with you, and follow the instructions to print out the paper ticket.

W-Br: OK. I'm on the four o'clock train, so I'll make sure I leave the office a bit early to do that.

M-Au: I'll actually be on the same train. We should share a taxi to the train station.

M-Cn: Hi Thuli, what did you think about the new e-mail policy they announced at the staff meeting?

W-Br: I wasn't really surprised. I think a lot of companies ask employees not to use personal e-mail accounts at work.

M-Cn: Yes, but I'm sure everyone has to send personal e-mails during office hours occasionally. What if I need to contact my bank?

W-Br: Oh, something like that shouldn't be a problem. The company is just concerned because there have been complaints about some employees spend ing too much time on non-work activities.

M-Au: Hey Sue. Hector and I are going to lunch at Antonio's Restaurant. Would you like to join us?

M-Cn: A few others from the office are coming as well. It'll be a good chance for you to socialize with your new colleagues.

W-Am: Thanks for inviting me, but isn't that a bit far away to go for lunch? It would take us twenty minutes just to get there, so we wouldn't have enough time to eat.

M-Au: Oh, you're thinking of the original Antonio's, by the town hall. They just opened a second place much closer to here.

M-Cn: Right. And we plan to go a little early, to beat the lunch rush.

W-Am: In that case, sure. Let me just tell my manager that I'll be going to lunch early.

W-Br: Hello. I'd like to purchase some tables and chairs for a new restaurant I'll be opening. I saw the prices on your Web site, but I was wondering if you have any discounts for large orders.

M-Cn: We do offer discounts, as long as you're ordering at least twenty sets of tables and chairs. Do you already know how many you'll need?

W-Br: I don't have the exact number yet, but I'm sure it'll be more than twenty. I was also wondering how quickly you'd be able to deliver the furniture. The restaurant is set to open next month, so I'd like everything delivered within the next two weeks.

W-Am: Welcome to Woodford Electronics! How may I help you?

M-Au Well, I purchased this digital camera yesterday from your store-but when I try to preview the photos I've taken, an error code displays on the screen.

W-Am: Really? Let me take a look. I have a chart here of all the codes, perhaps it'll tell us what's going on... ah, I see. According to the chart, the camera doesn't have enough battery power to preview the photos.

M-Au: Oh. Do I need to buy a new battery?

W-Am: Well, let me give you a new one for free, since you just bought the camera from us yesterday.

M-Au: Jin-Hee, the company's closing the parking area in front of our research lab for construction next month. Can you send an e-mail to tell the rest of the team?

W-Br: Yeah, sure. Did they decide where everyone should park in the meantime?

M-Au: We're supposed to use the west parking area-till the construction's finished.

W-Br: That's quite a long walk from our lab. When the weather's bad, the roads around here can get really icy.

M-Au: Don't worry. The company's providing shuttles from the parking area to our lab. Could you add that to the e-mail as well?

W-Am: Excuse me, sir, but I think you're in my seat, 14-A?

M-Au: Let me take a look at my ticket... hmm, no, it seems I'm in the right place. My ticket says 14-A as well.

W-Am: Well... this is train car five. Are you sure you're in the right car?

M-Au: Oh, pardon me! I'm 14-A in car six. I've put my bags on the overhead rack, so just give me a moment to get my things together.

W-Br: Hi, Mr. Lin, I'm calling from Central Dentistry. You have an appointment with Dr. Sumner on June eighth at two P.M. 361 was wondering if we'd be able to move your appointment to three o'clock.

M-Cn: Well, I have a sales call scheduled that morning, but I think three o'clock would be all right.

W-Br: Wonderful, we really appreciate it. Most of our staff will be attending a dental workshop earlier in the day, and they are concerned about getting back in time.

M-Cn: No problem at all. I'll mark down that change in my calendar right now.

M-Cn: Jackie, some of our hotel guests would like to see the symphony orchestra perform tomorrow night. I've called the box office a couple of times to book tickets for them, but I just get a recording.

W-Am: Well, I've got a brochure about another classical music performance happening tomorrow night at a different venue. Why don't you ask our guests if they'd be interested in seeing that show instead?

M-Cn: Great! I'll stop by your office when I get back from lunch. I'll get the details then.

M-Cn: Excuse me. I'm looking for a video camera. I've never bought one before, and I'm wondering if you could make some suggestions.

W-Br: Sure. It'll help, though, to know what your specific needs are and how much you'd like to spend.

M-Cn: Well, I plan to use it most when I go on vacation. I have a couple of trips coming up, and I'd like to record my experiences. I've never operated video equipment, though, so I'd like something that 's basic.

W-Br: In that case, I'd recommend the Sepler 83. I personally like this one the best because it's very easy to operate. Since this is your first video camera purchase, I'd probably get that one.

M-Au: Hey, Sunisa. We're about to leave to cater the event at Kimball Medical Foundation, but there aren't enough

cups. Do you know where I can find some?

W-Am: Oh no. I ordered some from our supplier two days ago, but they still haven't delivered them. This isn't the first time this has happened

M-Au: Well, we're supposed to start setting up our tables at Kimball Medical by nine-thirty, so what do you suggest? I don't have time to stop by a store on the way.

W-Am: OK, I can help out. I'll go buy more and bring them to you.

M-Au: Thanks. I'll text you when we get there, so you know where to find us

W-Am: Hi, Dorota. Markus and I wanted to stop by to welcome you to Emmerson BioTech. We interviewed a lot of chemistry majors for this summer internship, and you were our top pick.

M-Au: And while we're here, I can show you how to fill out the time sheets that you'll have to turn in to Payroll at the end of every week. Do you have time to go over that now?

W-Br: Well, I'm supposed to go to the main laboratory in a few minutes for an overview of the experiments that I'll be working on this summer.

W-Am: Oh, sorry. We should have mentioned this sooner. The lab is closed for cleaning today, so your lab orientation has been postponed until tomorrow.

W-Am: Thanks for this follow-up visit, Mr. Kessler. Your team did a nice job installing the parking area for my office building. It's smooth and even. However, as you can see, behind the building, the work was never finished. Only a few of the white stripes that mark the individual parking spots have been painted.

M-Cn: Hmm... Yes, I see. My team was supposed to paint that final section on Tuesday, but all the rain last week put us behind schedule.

W-Am: I hope you'll be able to take care of this soon.

M-Cn: Sure, that won't be a problem. I'll put you on the schedule right away, and we'll come by first thing tomorrow and get this all done for you.

W-Br: Hello. I'm calling about my subscription to TV Trivia Magazine. I moved a few months ago, and I called to give you my new address at that time. But I've only received one issue since then. I'm wondering what the problem is. The name is Fernandez.

M-Au: OK, let me check... Oh yes, I see. Your subscription expired last month. Why don't you sign up for our online version of the magazine? We're running a promotional sale for 20 percent off digital subscriptions right now.

W-Br: Actually, I prefer to read the paper version. Can you provide the same discount for that? If you can, I'll renew right away.

M-Au: Susan, thanks for watching us practice our presentation about this new marketing campaign.

M-Cn: Yes, we really appreciate it. Now that we've finished, do you have any comments? We're showing it to our
client next week, so your feedback will be really helpful.

W-Br: I'd emphasize more how you intend to reach a larger and more diverse customer base with this marketing campaign.

M-Au: Well, we are planning to use social media to reach younger people. Do you think that should be included in the presentation?

W-Br: Absolutely. The client will like that.

M-Cn: We'll get back to work then. But if you are free tomorrow, I'd like us to meet one more time to go over our revisions.

M-Cn: Hi, Nadia. Our department manager mentioned you're training our new hires.

W-Am: Yeah, I still have a lot to do, and the training starts Monday. I've been so busy updating the training documents, I haven't had time to do anything else.

M-Cn: Well... I finished my project early... What do you need?

W-Am: Thank you so much. Could you check with the Security Office about the badges for the new employees? I sent them a request last week, but I haven't heard back yet.

M-Cn: No problem, I'll take care of that right away.

M-Cn: We're getting close to the airport, so we'd better stop to put gas in the car. The rental company will charge us an extra fee for fuel if they have to do it.

W-Br: Good idea. We don't want to pay more than we have to.

M-Cn: OK, should I take this exit then?

W-Br: No, that's a rest area. Keep going, we want the next exit.

M-Cn: Oh good, and I hope they also sell food. Then we can pick up some snacks for the plane while we're there.

M-Au: Anita, take a look at this travel Web site. Our hotel received some bad reviews - here's one of them.

W-Br: Wow, there are definitely areas we need to work on. With a review like that, I'm worried we won't attract as many customers.

M-Au: Well, at least we're renovating the rooms soon, so their appearance will improve.

W-Br: True. But let's discuss the other low rating at our next staff meeting.

M-Au: You know, maybe we should bring in a consultant to give us advice on how to deal with this-we certainly don't want any more bad reviews.

M-Cn: Good afternoon, Ms. Dembo. I have some concerns - can I show you the report on our pasta production this week?

W-Am: Sure. What's the problem exactly?

M-Cn: Well, according to page two of the report, the pasta-cutting machine in our production line was working at less than 50 percent capacity yesterday. We were not getting as much output as we usually
do.

W-Am: I see. Let's shut down that machine right away. And I'll have a technician look at the motor and blade immediately. We have to fill a large order of pasta this week-that machine must be working well
so that we can produce the order on time.

W-Am: Welcome to Metropolitan TV! My name's Naomi and I'm in charge of your new employee orientation here at the television studio. I'll show you around and then introduce you to your manager.

M-Cn: Thanks. I'm excited to work in the entertainment industry. This is a whole new aspect of accounting for me.

W-Am: Great! Now, this is where you'll be working. All of the other accountants work in offices in this hall, too, as do the directors of the shows.

M-Cn: I like this area. It's not noisy at all.

W-Am: Yes, we try to keep this part of the building quiet so the people with offices here can focus on their work.

W-Br: Hi, Mr. Lin, I'm calling from Central Dentistry. You have an appointment with Dr. Sumner on June eighth at two P.M. 361 was wondering if we'd be able to move your appointment to three o'clock.

M-Cn: Well, I have a sales call scheduled that morning, but I think three o'clock would be all right.

W-Br: Wonderful, we really appreciate it. Most of our staff will be attending a dental workshop earlier in the day, and they are concerned about getting back in time.

M-Cn: No problem at all. I'll mark down that change in my calendar right now.

M-Cn: Jackie, some of our hotel guests would like to see the symphony orchestra perform tomorrow night. I've called the box office a couple of times to book tickets for them, but I just get a recording.

W-Am: Well, I've got a brochure about another classical music performance happening tomorrow night at a different venue. Why don't you ask our guests if they'd be interested in seeing that show instead?

M-Cn: Great! I'll stop by your office when I get back from lunch. I'll get the details then.

M-Cn: Excuse me. I'm looking for a video camera. I've never bought one before, and I'm wondering if you could make some suggestions.

W-Br: Sure. It'll help, though, to know what your specific needs are and how much you'd like to spend.

M-Cn: Well, I plan to use it most when I go on vacation. I have a couple of trips coming up, and I'd like to record my experiences. I've never operated video equipment, though, so I'd like something that 's basic.

W-Br: In that case, I'd recommend the Sepler 83. I personally like this one the best because it's very easy to operate. Since this is your first video camera purchase, I'd probably get that one.

M-Au: Hey, Sunisa. We're about to leave to cater the event at Kimball Medical Foundation, but there aren't enough
cups. Do you know where I can find some?

W-Am: Oh no. I ordered some from our supplier two days ago, but they still haven't delivered them. This isn't the first time this has happened

M-Au: Well, we're supposed to start setting up our tables at Kimball Medical by nine-thirty, so what do you suggest? I don't have time to stop by a store on the way.

W-Am: OK, I can help out. I'll go buy more and bring them to you.

M-Au: Thanks. I'll text you when we get there, so you know where to find us

W-Am: Hi, Dorota. Markus and I wanted to stop by to welcome you to Emmerson BioTech. We interviewed a lot of chemistry majors for this summer internship, and you were our top pick.

M-Au: And while we're here, I can show you how to fill out the time sheets that you'll have to turn in to Payroll at the end of every week. Do you have time to go over that now?

W-Br: Well, I'm supposed to go to the main laboratory in a few minutes for an overview of the experiments that I'll be working on this summer.

W-Am: Oh, sorry. We should have mentioned this sooner. The lab is closed for cleaning today, so your lab orientation has been postponed until tomorrow.

W-Am: Thanks for this follow-up visit, Mr. Kessler. Your team did a nice job installing the parking area for my office building. It's smooth and even. However, as you can see, behind the building, the work was never finished. Only a few of the white stripes that mark the individual parking spots have been painted.

M-Cn: Hmm... Yes, I see. My team was supposed to paint that final section on Tuesday, but all the rain last week put us behind schedule.

W-Am: I hope you'll be able to take care of this soon.

M-Cn: Sure, that won't be a problem. I'll put you on the schedule right away, and we'll come by first thing tomorrow and get this all done for you.

W-Br: Hello. I'm calling about my subscription to TV Trivia Magazine. I moved a few months ago, and I called to give you my new address at that time. But I've only received one issue since then. I'm wondering what the problem is. The name is Fernandez.

M-Au: OK, let me check... Oh yes, I see. Your subscription expired last month. Why don't you sign up for our online version of the magazine? We're running a promotional sale for 20 percent off digital subscriptions right now.

W-Br: Actually, I prefer to read the paper version. Can you provide the same discount for that? If you can, I'll renew right away.

M-Au: Susan, thanks for watching us practice our presentation about this new marketing campaign.

M-Cn: Yes, we really appreciate it. Now that we've finished, do you have any comments? We're showing it to our
client next week, so your feedback will be really helpful.

W-Br: I'd emphasize more how you intend to reach a larger and more diverse customer base with this marketing campaign.

M-Au: Well, we are planning to use social media to reach younger people. Do you think that should be included in the presentation?

W-Br: Absolutely. The client will like that.

M-Cn: We'll get back to work then. But if you are free tomorrow, I'd like us to meet one more time to go over our revisions.

M-Cn: Hi, Nadia. Our department manager mentioned you're training our new hires.

W-Am: Yeah, I still have a lot to do, and the training starts Monday. I've been so busy updating the training documents, I haven't had time to do anything else.

M-Cn: Well... I finished my project early... What do you need?

W-Am: Thank you so much. Could you check with the Security Office about the badges for the new employees? I sent them a request last week, but I haven't heard back yet.

M-Cn: No problem, I'll take care of that right away.

M-Cn: We're getting close to the airport, so we'd better stop to put gas in the car. The rental company will charge us an extra fee for fuel if they have to do it.

W-Br: Good idea. We don't want to pay more than we have to.

M-Cn: OK, should I take this exit then?

W-Br: No, that's a rest area. Keep going, we want the next exit.

M-Cn: Oh good, and I hope they also sell food. Then we can pick up some snacks for the plane while we're there.

M-Au: Anita, take a look at this travel Web site. Our hotel received some bad reviews - here's one of them.

W-Br: Wow, there are definitely areas we need to work on. With a review like that, I'm worried we won't attract as many customers.

M-Au: Well, at least we're renovating the rooms soon, so their appearance will improve.

W-Br: True. But let's discuss the other low rating at our next staff meeting.

M-Au: You know, maybe we should bring in a consultant to give us advice on how to deal with this-we certainly don't want any more bad reviews.

M-Cn: Good afternoon, Ms. Dembo. I have some concerns- 68can I show you the report on our pasta production this week?

W-Am: Sure. What's the problem exactly?

M-Cn: Well, according to page two of the report, the pasta-cutting machine in our production line was working at less than 50 percent capacity yesterday. We were not getting as much output as we usually
do.

W-Am: I see. Let's shut down that machine right away. And I'll have a technician look at the motor and blade immediately. We have to fill a large order of pasta this week-that machine must be working well
so that we can produce the order on time.

M-Cn: Hi, Ms. Larson. Thanks for agreeing to review the budget report that I prepared. I wanted to make sure that I did it correctly since it's my first time.

W-Am: Yes, Jason, It looked very good overall. The only thing I'll need you to do is to add more details to the expenditures list. We like to have every office supply itemized.

M-Cn: Oh, OK, sure. I'll work on getting those details this afternoon. It would be helpful to see how it was done in the past. Is there an example of a report that I can look at?

W-Am: You should talk to Emiko-she can give you a copy of last month's report.

M-Au: Ms. Batra, how does the stage look to you? Is the piano in the right place?

W-Am: The stage arrangement is fine. But can we make sure that there'll be enough background lighting? I want all the members of my band to be visible.

M-Au: Of course. But I'd rather do it when the rest of your band is here so I can be sure the lighting is right.

W-Am: OK. I'm meeting them for lunch and then we're coming back here to rehearse together this afternoon. We'll see you then

W-Br: Hi, Bob, I received your e-mail about the software training at two P.M. this Friday. But I have to meet with the marketing director of J. Alderman and Sons at that time.

M-Au: Oh, I'm sorry; I completely forgot that you had a client meeting. How long do you think it'll take?

W-Br: Probably thirty to forty-five minutes. I have to review a contract with him. Is there any way that you could start the training later in the day?

M-Au: Unfortunately, the rest of the team isn't free after three P.M ., but if it's OK with you, I can just e-mail you the training documents to look over on your own. Contact me next week if you have any questions.

W-Br: OK, Mr. Patel. Did the doctor want you to make another appointment?

M-Cn: Yes, but I'll have to check my work calendar.

W-Br: You can now make appointments on our Web site if you have an account. Just log on and view available times online.

M-Cn: Great. How do I sign up for an account?

W-Br: Colin handles all registrations. Colin, can you help Mr. Patel set up a patient account on our Web site?

M-Au: Certainly. If you have a smartphone, we can do it now. Or 431 can give you a handout with instructions to set up your account later.

M-Cn: I'll set it up later.

M-Au: OK. Here's the handout. Please call with any questions.

M-Cn: Mina, I was thinking about our travel plans for the industry conference we're going to in Boston. It's only two weeks away.

W-Am: Well, the three of us are all taking the same flight, so maybe we could ride together from the office to the airport. But, we'll be gone for several days, so the cost of parking would really add up.

M-Cn: True. You know, I think it's twenty dollars to take a taxi.

W-Am: That's a possibility. Let's ask Martin what he thinks.

W-Br: Sam, Mr. Kim just called about his order. He wants us to double the number of uniforms we're making for his hotel staff.

M-Au: That's great news! Has the deadline changed also?

W-Br: Actually, he still wants the order to be finished by the first of May.

M-Au: Hmm... that's a problem. There's no way we can make so many uniforms that quickly.

W-Br: How about we hire some part-time tailors to help with this extra work?

M-Au: Good idea. Can you get a list of names for me?

M-Cn: Hello, Ma'am. Thanks for shopping at Fresh made Supermarket. Do you have one of our loyalty cards?

W-Am: Yes, but I forgot to bring it today.

M-Cn: Unfortunately, I can't look up your phone number because our computer system isn't working, so I can't give you a discount today.

W-Am: OK. I understand. Oh, and I took this bottle of soy sauce from the shelf, but I don't want to buy it now.

M-Cn: That's fine, I know where it belongs. Now, will you be paying with cash or credit?

W-Br: Hello, Mr. Tanaka. Welcome to Bike Solutions Consulting. When I heard that a representative from the Burrville City Council wanted to meet, I was very excited.

M-Cn: Well, we know your company helps cities set up their bike-share programs, and Burrville wants to set one up, too.

W-Br: That's great news! What are your goals for your program?

M-Cn: We want to encourage our residents to exercise as well as to reduce car traffic. But it's going to be a challenge convincing people to participate.

W-Br: We'll handle that. When cities partner with us, part of the service we provide is an advertising campaign. We'll produce television and radio commercials that will encourage community members to use the bikes.

W-Am: Thanks for stopping by, Vincent and Sanjay. The board of directors decided to purchase new security cameras, so someone from Menovar Technologies is coming tomorrow to deliver and install them.

M-Cn: It'll be good to have the latest equipment.

W-Am I agree. So Vincent, I'll need some of your Maintenance Department staff to help with the installation.

M-Cn: No problem. I'll send two people over to assist.

W-Am: Thanks.

M-Au: Will there be a training session for my security personnel to use the new camera system?

W-Am: Yes, Sanjay-Menovar Technologies suggested next Monday for the training. Is that OK for your team?

M-Au: Sure. How about ten o'clock?

W-Am: I'll e-mail Menovar right away to see if that works for them.

W-Br: Thank you for agreeing to meet me for this interview. The readers of Auto World Magazine are eager to hear about your company's plans for a new car manufacturing plant.

M-Au: Yes, we'll be opening a facility in Indonesia soon. We currently have two plants in this country, so we're looking forward to expanding our production capabilities overseas.

W-Br: I see. And when will the first cars be built in that factory?

M-Au: That's a good question. Right now we're planning on December.

W-Br: Hi Raymond. It's Marta Dunmore. I'm calling about the wood options we discussed for my new kitchen floor.

M-Cn: Great! What did you decide?

W-Br: Well, I thought about choosing the dark pine. But then I took the samples you gave me into the kitchen and looked at them carefully. I decided the pattern on the oak will look best.

M-Cn: Oak is a great choice. It's harder than pine, so it's a good value. And the light color of the ash and maple don't really match your kitchen.

W-Br: OK, great. When can you start the installation?

M-Cn: I'll have to check my calendar when I get back to the office. Can I give you a call later?

M-Au: I think the restaurant's going to get some nice publicity by being in the community festival this weekend. It'll be a great way to get customers interested in our food.

W-Am: It's definitely good advertising. Aren't you working the first day of the festival?

M-Au: Yeah-but if the event gets rained out and is held at a later date, I won't be able to work it because I'll be on holiday. Luckily, the weather this weekend should be warm and sunny, so I plan to be at the festival's opening day. How about you?

W-Am: I'm not scheduled to work for the restaurant, but I'll be there helping a friend. She has a small jewelry shop and needs a hand with her booth.

M-Cn: Welcome to the Natural History Museum. Can I help you?

W-Br: Hi I'm trying to find the special Fossils exhibit I saw advertised on TV. Can you tell me how to get to it?

M-Cn: Sure. We're here in the Main Hall. That's the Bird Hall over there. The fossils are just in the next room, on the other side of Bird Hall. It's a large well-lit space that we often use for special exhibits. That's where you want to go.

W-Br: Thanks. Oh-and is my ticket good for special exhibits?

M-Cn: Yes. Everything is included with regular admission at our museum.

M-Cn: Thanks for calling Riverside Auto Repair. How can I help you?

W-Br: Hi. I got my car repaired last week and used your shuttle service to get a ride back to my office. Can you tell me why there's a service charge on my invoice for using the shuttle? I've never had to pay that before.

M-Cn: Yes, unfortunately the cost of auto fuel has risen quite a bit, so the company now requires us to charge for the shuttle.

W-Br: Well, I wasn't expecting that.

M-Cn: I'm sorry we didn't inform you of this ahead of time. I'll waive the fee now, but please be aware that you'll have to pay for rides in the future.

W-Am: In sports news, our own Easton Jaguars won today's soccer match against the Portville Lions. Here to tell us about the game is Aaron Park, the goalkeeper for the Jaguars. Mr. Parker, thank for joining us

M-Au: Thanks for having me. Today's game was challenging - it started to rain early on, and the storm didn't let up for nearly an hour. There were several times when we lost control of the ball because the field was so wet and slippery.

W-Am: Well, you all played really well despite the weather. Now, it's time for a commercial break, but stay tuned - we'll soon be back with Aaron Parker to talk about the game's most exciting moments.

W-Br: Hi Paul, I know we were planning to work at the trade show together next week, but something has come up. Do you think you could find someone else to go in my place?

M-Cn: Sure, that can probably be arranged. Can I ask why you're unable to go? 

W-Br: My department recently hired several new people, and I want to be here to make sure that their training goes smoothly

M-Cn: I understand. I'll call Ramona and ask her if she'd be able to attend the show instead

M-Au: I'd like to book two tickets for tonight's city bus tour

W-Am: Sure, we still have seats on the bus. This tour will stop at five different sites and end up the Seven Stars Restaurant

M-Au: Oh. That sounds good. A friend of mine is visiting from out of town. He'll like that

W-Am: Yes, but we have to put in the order for the restaurant in advance. You have a choice between the chicken with vegetables or the beef with rice

M-Au: We'll both have the chicken

W-Am: Here are your tickets. And by the way, we're expecting clear skies tonight. You'll definitely want to bring your camera. You won't want to miss taking photos of the city's skyline

M-Cn: Hi, Siba. Do you need help taking those files up to our office? It looks like you have your hands full

W-Br: If you don't mind, that'd be great. The elevator is still out of order, so we'll have to use the stairs

M-Cn: But that broke last week - the maintenance crew should have repaired that by now

W-Br: Well, apparently a piece of hardware had to be custom made

M-Cn: Ah, I see. Well, at least our office is only on the second floor, so we don't have to climb too many stairs

W-Br: That's true. Thanks again for carrying some of these files - it would have taken two trips to get them all without your help

M-Au: All right, let's start the meeting. How were our clothing sales for June?

W-Br: Well, sales went up three percent from last month. But customers didn't respond as well as usual to our big semiannual sale

M-Au: I was hoping for a five percent increase ... Donna, why do you think the increase was so small?

W-Am: I think clothing sales weren't as strong because the advertising budget was cut this year. I'd like to see that money put back into our budget.

M-Au: Hmm ... Let's wait another month. If sales are still low, we may have to increase the advertising budget, but I prefer to wait on that decision.

W-Am: Hello, Dan. sovou've been training with us for a couple of months now- as your mentor, I'd like to hear how your apprenticeship's been going

M-Au: It's been going well. I've enjoyed learning the different techniques for metal welding, and like seeing the finished products.

W-Am: I'm glad to hear that. There're still a few weeks left in your training program - but you know, your work is so good that we've decided to offer you a promotion when your training is complete.

M-Au: That's great news! I'd be happy to be part of the team here

W-Br: Well, Dietrich, we're looking forward to seeing you here in our Munich office next Tuesday. We can't wait to see the latest design plans for the company's new, lightweight tablet

M-Cn: Thanks! There's one feature of the tablet that I'm especially pleased with.

W-Br: Really? What is it?

M-Cn: This model has our best battery life ever. It can now operate for three full days on a single charge

W-Br: That's incredible - I'm excited to hear more about this during your presentation. By the way, we made a dinner reservation for our department that evening

M-Cn: Actually, my favorite singer is performing that night

W-Br: That's OK. We ' ll see you soon

W-Am: Welcome to the Westfield Hotel! I'm the event coordinator, and this is my associate, Diane. So, you'd like to host an event here?

M-Au: Yes! I work for the National Journalists Association. We're planning our annual awards banquet for June-for about a hundred guests.

W-Br: Well, we have a beautiful ballroom on this floor that I can show you. It's been used for awards ceremonies before.

M-Au: Okay. Also, about half of our guests will be coming from out of town. Do you have enough rooms available for them to stay here?

W-Am: I'm sure we do, but we'll check and send you a quote for a group rate.

W-Br: And additionally, we do offer free shuttle service to and from the airport

M-Au: Excuse me. My mobile phone is out of power. Are there any tables here at the cafe that are near a wall socket, so I can charge my phone while I have some coffee?

W-Br: Well, we only have a few outlets. And... it looks like all the tables near them are occupied. I'm sorry about that.

M-Au: Hmm. In that case, can you suggest anywhere nearby where I might be able to sit for a few minutes and charge my phone, then?

W-Br: You know, the public library would be perfect for that, and it's just a block up the hill. You'll see it on the corner of Willow Street

M-Cn: Mary? I'm working on the bill for one of Dr. Singh's patients, and I keep getting an error message for the code I'm using...

W-Am: Oh! The billing codes recently changed. You must be referring to the old list.

M-Cn: Do you have the updated one?

W-Am: Yes, right here. Which procedure is it?

M-Cn: A blood test

W-Am: All right ... Here's the code you should use.

M-Cn: Thanks! Could I get a copy of that list?

W-Am: Sure. But Jheard they'll be adding the codes to our billing software soon, so we won't need to deal with paper lists anymore.

W-Am: Pedro, there 's a lot of interest in our new line of women's dresses planned for the spring. It looks like there will be a lot of demand, so we'd better increase production to be sure we have a supply of all garment sizes.

M-Au: In that case, I suggest we let the human resources department know that we'll need more workers.

W-Am: Right. I'll give them a call now.

M-Au: OK, great. And I was just working on the labels. In fact, the template for the label is up on my computer screen.

W-Am: Can I see? Oh, wait! These garments are 100 percent cotton; so they shouldn't be washed in warm water.

M-Au: OK. I'll make th at change now

W-Br: Hi, Mr. Foster. This is Kasumi Ito, the hiring manager at Silverby Industries. We've reviewed your job application and would like you to come in for an interview. Are you available Tuesday at 2 P.M. next week?

M-Cn: Thanks for getting back to me. Let me check my calendar... Yes, I can do that.

W-Br: Good. Now, Silverby Industries is in a business complex. 0ur building is on Tinley Avenue, and we're right next to the lake.

M-Cn: Thanks. And am I able to park anywhere, or will I need a permit?

W-Br: Just make sure you're in a space marked Visitor, and you won't get a parking violation.