The line graph demonstrates the amount in terms of analysis that gave to the Tourist Information Office during the first half of 2011. Overall, contacting through telephone and face to face are the most common ways and also surged strongly since April. On the contrary, letters/emails were less popular when they witnessed a decline from the first month of 2011. In the first two months, both using telephone and writing methods dip at least 200 hundred customers, however, at that moment contacting in person climbed from the number of approximately 400 to 600. From the second month of that year to June, writing letters and emails kept plummeting worse by each month. Contrastly, using the telephone started to have a huge leap rather than the previous months. Likewise, contacting face to face have a consistent flow up to June.

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