Dear Sir or Madam,

I visited your restaurant on 27th June with my classmates to celebrate my dear friend's birthday. We usually enjoy your food but this time it was really disappointing. Our party was ruined because of it. I hope that you would keep your food quality intact and take action regarding the bad experience we have had

  When we reached your restaurant, we had to wait 20 minutes while they got our table ready. OK, so we didn't have a reservation, but the restaurant was only half full. There was no reason to make us wait at all. We ordered the snack and salad as side dishes and they looked delicious. But, when we tasted them, the snacks were overcooked and swimming in oil so we left most of them and the vegetables for the salad was not fresh and it was very salty.When the waiter asked if everything was ok, we said we really didn't like the meal and he said " Ridiculous, they are very fine to me". Then he left without offering us anything else or taking them off our bill. Also, when we didn't leave a tip, he looked annoyed.

 We were so disappointed with that bad experience. We hope that you will improve the service and prepare better food for your customers

Your faithfully,

Mai.