Giúp mình với Exercise 1. All these sentences below give reasons for refusing an order. Match the sentences in column A with sentences in column B with similar meanings. Column A 1. We don't make this product now because people don't buy enough of it. 2. We cannot offer the discount you suggest as our profit margins are extremely low. 3. We can't possibly fill this huge order: it's more than our total output for at least six months! 4. Unfortunately, we cannot guarantee delivery within five working days. 5. We can't sell you anything unless you pay cash. Column B a. Unfortunately, we do not have the capacity to supply an order as large as this. b. We have stopped manufacturing this product as there is no longer sufficient demand. c. There's no way we can deliver in such a short time. d. We regret that we would only be prepared to supply on a cash basis. e. We can't let you have 15% off because we price our products as cheaply as possible. Exercise 2. Sort out the jumbled words below to make sentences typical of business correspondence. Add capital letters and punctuation as necessary. 1. are /best/ the / All/ quality/ made/ material/ the/ from/ very/ items/. 2. you/ further/ from/ look/ We/ orders/ to/ forward/ 3. patience/ you/ much/Thank/ for/ your/so/kind/ 4. delayed/ sincerely/ inform/ you/ 24th November/ regret / to/ that/ placed/ is/ We/ order / your/ of/ PS5/ you/on/ 5.delay/ order/ our/ the/ in/ We/ to/ regret/ shipping/ order/deepest/ express/ would/like/for/ 6. sent/ yesterday/ shipment/ We/ another/ 7. sorry/ have not/ your/ received/ We /order/ are/ that/yet /you/ Exercise 3. Write a letter to Karl Jason, to inform delay in delivery of cosmetic/ in November. - Apologize for the delay - Reason for delay - Explain what you have done/will do to fix the situation. - Express your concern and end on a positive note