8……………………is the rules of correct or polite behaviour among people using the Internet. A. Policy B. Laws C. Netiquette D. Polite 9. …………………is a meeting that you have with someone in which you talk to them directly, not by phone, email, Online, etc. A. Face-to-face meeting B. Class meeting C. Online meeting D. Festival 10.…………………….are letters that are sent by post rather than by email A. Snail mail B. Letters C. Post- cards D. Greeting cards 11. …………………. a conference in which participants in different locations are able to communicate with each other by using video technology. A. Video class B. Video school C. Video chatting D. Video conference 12. _________communications include emails, texts, memos, letters, documents, reports, newsletters, spreadsheets, etc. A. Oral B. Visual C. Non-verbal D. Written 13. In the future, people will communicate brain-to-brain, using___________. A. telepathy B. blog C. holography D. messenger 14. A smile is the most frequent___________. A. social media B. verbal language C. facial expression D. spoken language