Vấn đề máy tính bị lỗi và phải đem sửa

A: Hello Ann, sorry to bother you, I have a question for you.

B: Oh, what's up ?

A: I have been having a problem with my computer. I now you're a programmer so I thought you might be able to help me.

B: I see. What's the problem ?

A: I have a file that I can't open it for some reason

B: What type of file is this ?

A: It's a Word document I've been working on. I need to finish it by tomorrow.

B: Were you able to open it before ? On the computer you're using now

A: Yes, I was working on it last night and everything was fine, too but this morning, I couldn't open this file.

B: Do you think your computer might have virus ?

A: No, I checked and there weren't any

B: Okay, I'm not sure what's wrong. If it's possible, email the file to me and I'll see if I can get it open

A: Oh yes, I'll do that when I get home. Are you going to be around tonight ?

B: Yeah, I'll be home after 8 P.M. Send it to me when you get a chance and I will call you later.